Legal

Shipping Policy

Nine11 ships across the UAE and to selected international markets.

UAE shipping

UAE orders are usually delivered within 1 to 3 working days, depending on availability and delivery location.

Please allow up to 5 additional working days before dispatch for engraved or personalised pieces.

International availability, timelines, duties, and charges may vary by country and will be confirmed at checkout or by the Nine11 Concierge.

Shipping fees are calculated at checkout unless a free delivery offer is active.

You will receive order confirmation and delivery updates where available. For urgent questions, contact the Nine11 Concierge.